Yetter Support

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How does Yetter set my calorie budget?

From your height, weight, age and sex, Yetter estimates your maintenance: what your body burns at rest. The lose preset sets your budget 500 kcal under maintenance, but never below a safe minimum intake, and never above your maintenance. Walking adds to the budget as you move. Every number is explained in the app next to the goal itself, and you can always set your own number instead.

My step count differs from another app

Every app reads the same hardware sensor but counts slightly differently. Yetter only keeps steps the hardware counter has confirmed, so the live number can briefly lag a few steps behind your feet and then catch up. Over a day, Yetter and your phone maker's own health app should land very close to each other.

Steps stop counting when I close the app

They shouldn't: counting runs in a quiet background service, and the hardware keeps counting even while the service is asleep. If the number still freezes on your phone, a battery saver is restricting the app. Open Yetter's Settings and tap "Steps not counting? Fix" to jump to the right system screen.

Moving to a new phone

Sign in on your old phone and a backup of your meals, weigh-ins, settings and step history is kept automatically. On the new phone, sign in with the same account and Yetter offers to restore it. Without an account nothing leaves your phone, so there is nothing to restore from.

Deleting my data

Settings has a "Delete all data" button that erases your history on the phone, and mirrors the wipe to your cloud backup if you are signed in. Deleting your account removes the server copy as well. Details live in the privacy policy.

Why ads, and what are scans?

Yetter is free, with no subscription. Photo scans cost real compute, so they are paid for by rewarded ads you choose to watch: one short video banks one scan, up to five. Logging food manually is always free and unlimited.

A scan got my food wrong

Scans are estimates from a photo, and portions are hard even for humans. Tap the meal to adjust the name, calories or macros before saving: your corrected numbers are what count.